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CASP Telehealth Practice Parameters Update

CASP Telehealth Practice Parameters Update

Recorded January 27, 2022


The first version of the CASP Telehealth Practice Parameters, published at the onset of the COVID-19 pandemic, provided guidance to providers, organizations, and healthcare payers alike on the provision of ABA services to promote continuity of care for families. Many funders have since communicated that telehealth service delivery will remain a covered benefit. Due to the various benefits and high satisfaction reported among families and providers, organizations will likely continue offering telehealth as a service delivery model.

The purpose of this presentation is to review the updated guidelines that are intended to serve as a clinical and technical resource for providers and ABA organizations to ensure safe, effective telehealth delivery of ABA service.

Learning Objectives:

  1. Describe the different telehealth service delivery models and how these models compare to traditional in-person services.
  2. Identify recommended patient prerequisite skills for each telehealth service delivery model and environmental barriers that may impact success.
  3. Identify a number of approaches to address environmental barriers and other important considerations to set up effective telehealth service delivery models. 


Joy Pollard

Dr. Joy Pollard is the Co-founder and CEO of Clinical Operations at Behavior Change Institute. She earned her Ph.D. in Disability Disciplines, with a Specialization in Applied Behavior Analysis, and her clinical experience has spanned across the home, clinical, school, and residential home settings. Dr. Pollard serves as Adjunct Faculty in the Department of Psychiatry and Behavioral Sciences at Stanford University, where she provides clinical supervision and collaborates on research focused on children with ASD and neurogenetic syndromes. Her research and clinical practice have focused extensively on practitioner capacity-building initiatives and pioneering telehealth applications to increase access to medically necessary ABA treatment for individuals living in rural and geographically isolated areas. Dr. Pollard developed the clinical infrastructure and practice guidelines implemented within Behavior Change Institute to ensure high quality, ethically sound telehealth service delivery treatment of multi-state Telehealth services. Driven by a desire to help her nephew, who was diagnosed with Autism Spectrum Disorder and unable to access care in his rural community, she developed the Telehealth Service Delivery currently implemented at Behavior Change Institute. She has worked extensively to continually improve the standards of behavioral healthcare for families in rural and underserved communities. Her scholarly publications include articles on ethical considerations in the design and implementation of telehealth service delivery models, and she has served as a subject matter expert for the Telehealth Guidelines by the Council for Autism Service Providers (CASP).

Dr. Pollard also leads the ECHO Autism in Applied Behavior Analysis initiative and chairs the Public Policy Committee for the New Mexico Association for Behavior Analysis.

If you already paid for the live event and would like to re-watch the recording, please email for a direct link. 

Please note:  If you would like to receive CEU credit, please do not complete this transaction. In order to receive CEU credit, this recording must be viewed on the CASP Online CEU Center.

Non-Member Price: $20
Member Price: $0