Virginia
Mandated reporters are individuals who are legally required to report known or suspected abuse and neglect of vulnerable populations to state and/or local authorities. Laws surrounding mandated reporting vary from state-to-state so please ensure your familiarity with your state's laws regarding individuals who are required to report known or suspected abuse and neglect.
Links
- State regulation.
- State training and resources.
- Abuse hotline
- In Virginia: 1-804-786-8536
- Out-of-state: 1-800-552-7096
Office of Background Investigations (OBI)
The web-based portal provides access for programs, facilities, and providers to create a profile to submit and pay for Central Registry Search requests based on § 63.2-1515 and Portability requests, as applicable, based on § 22.1 -289.035 as well as access to view applicant requests related to the criminal fingerprint process.
Providers and Facilities will be granted access to this OBI web-based portal, after selecting a relevant user type based on the type of Provider, Facility, and/or Program. If applicable, access to create, pay, and submit central registry search requests, view and/or track criminal fingerprint requests, will be granted.
For questions or assistance, please contact the appropriate unit below:
- Central Registry unit: crs_operations@dss.virginia.gov.
- Criminal Background unit: backgrounds@dss.virginia.gov.
Unable to locate an Adult Abuse Registry.

